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For real estate groups, particularly those operating under a franchise model, AML compliance presents unique challenges.
Typically, a franchisor licenses its brand, systems and business model to franchisees, who operate as independent businesses. While franchisees maintain control over their day-to-day operations, the franchisor typically sets guidelines to ensure consistency across the network.
As Tranche 2 reforms get closer, real estate groups will need to consider their structure and the implications for AML. Essentially there are three options:
- A centralised approach in which Corporate leads on compliance responsibilities and activities are managed centrally.
- A de-centralised approach where each franchisee chooses to “go it alone” and is responsible for their own compliance measures.
- A hybrid approach in which Corporate provides oversight and guidance, while individual businesses retain some control.
Each option presents its own pros and cons, of which we will review later
Designated Business Groups (DBGs) become Reporting Groups
Before getting into more detail, real estate agencies should be aware of a key piece of the new legislation while they consider their approach.
Effective 31 March 2026, what was previously known as a “Designated Business Group” (DBG) will be replaced with “Reporting Groups”.
At the time of publication, AUSTRAC’s final rules have not yet been published. In their current draft, they introduced a reporting group similar to the previous DBG. This framework enables businesses under shared “control”, such as a real estate franchise network, to implement a single AML/ CTF program.
Members of the reporting group can share compliance information and rely on customer identification conducted by other members. In practice, this means a central compliance function within a corporate group can support all reporting group members, streamlining compliance efforts.
Top tip
Choosing the right model
Choose an AML model based on risk tolerance, operational structure and available resources.
- A centralised model ensures control.
- A de-centralised model grants autonomy but increases risk.
- A hybrid model blends both but also brings challenges.
Align your approach with your long-term strategy.
Option A
Centralised / Reporting Groups
A Corporate-led approach where compliance responsibilities are managed centrally.
How it works
- Corporate develops and enforces AML policies across all franchisees.
- Compliance processes are standardised and Corporate hires dedicated staff (e.g. AMLCO and analysts) to manage oversight.
- Regular audits and monitoring ensure franchisees remain compliant.
- Corporate provides training and centralised compliance tools to franchisees.
Pros
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Greater control at the corporate level.
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Consistency in compliance across the group reducing risk and ensuring consistency.
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The ability to leverage corporate expertise, minimising the burden on individual businesses.
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Lowers the risk of brand or reputational damage due to non-compliance.
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Streamlined AML obligations, making compliance more manageable.
Cons
- Requires investment in compliance staff and infrastructure at the corporate level.
- Need to develop a system for cost allocation or recovery from franchisees.
Option B
De-centralised / Go it alone
Each franchisee business owner responsible for their own compliance measures.
How it works
- Franchisees develop their own AML compliance programs.
- Each business must individually implement training, risk assessments and reporting procedures.
- Corporate may provide optional guidance but do not enforce uniform compliance measures.
Pros
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Minimal oversight required from Corporate.
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Business owners have full autonomy over their compliance approach.
Cons
- Higher risk of non-compliance due to inconsistent practices.
- Increased aggregate costs across the group.
Option C
Hybrid / Directed by Corporate
A middle-ground approach where Corporate provides oversight and guidance, while individual businesses retain some control.
How it works
- Corporate sets general AML guidelines and negotiates to supply group-wide compliance solution/s.
- Franchisees follow these guidelines but retain autonomy in implementation.
- Compliance tools (such as customer verification and screening systems) are provided for consistency.
Pros
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Shared responsibility between Corporate and individual businesses.
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Consistency in approach across the network.
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Less burden on individual business owners to figure out compliance measures.
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Corporate can negotiate group-wide terms and ensure consistent system integration.
Cons
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Potential challenges in getting all business owners to align with the model.
Key considerations
Risk of non-compliance and brand protection
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Centralised / Reporting Groups
Lowers the risk of brand or reputational damage by ensuring compliance is handled at a corporate level. Regular audits and standardised policies help mitigate noncompliance. -
De-centralised / Go it alone
Increased risk of inconsistent compliance across franchisees, which could result in reputational damage if even one business fails to meet AML obligations. -
Hybrid / Directed by Corporate
Provides oversight but depends on franchisees following guidance. Some risk remains if individual businesses do not fully comply.
Costs
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Centralised model / Reporting Groups
Requires Corporate to hire compliance staff and invest in technology for monitoring and reporting. However, costs are likely lower in aggregate as resources are shared. -
De-centralised model / Go it alone
Higher costs across the group as each franchisee must individually invest in AML systems, training and compliance personnel. -
Hybrid model / Directed by Corporate
Shared investment in compliance tools, but franchisees may still bear some costs. Corporate can negotiate better group-wide terms for compliance software and services.
What others are doing
Top tip
Learn from international best practices
Countries like the United Kingdom, New Zealand and Canada have already implemented AML compliance in real estate, with many agencies adopting centralised or hybrid models to manage risk. Studying these approaches can help your organisation avoid pitfalls and implement a model that’s both efficient and regulator-ready.
AML regulations for real estate vary across jurisdictions, but many countries have already implemented compliance frameworks that could offer insights for Australian real estate groups.
United Kingdom
The UK requires real estate agents to conduct customer due diligence (CDD) and report suspicious transactions to the National Crime Agency (NCA) or HM Revenue & Customs (HMRC). The majority of large agencies have adopted centralised or hybrid compliance models.
New Zealand
New Zealand’s AML regime has required real estate agents to comply with AML obligations since 2019 under the Anti-Money Laundering and Countering Financing of Terrorism Act. Agencies must conduct customer due diligence (CDD), report suspicious transactions to the Financial Intelligence Unit (FIU) and maintain detailed compliance programs. Many large franchise groups have opted for centralised or hybrid models.
Canada
The Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) mandates AML compliance for real estate firms. Many agencies have opted for reporting groups or hybrid compliance structures to ease the burden on individual offices.
European Union
Under the EU’s Anti-Money Laundering Directives (AMLDs), real estate agents must comply with stringent KYC (Know Your Customer) requirements. Large property firms often centralise AML compliance at the corporate level, ensuring consistency across multiple countries.
Next steps
- Discuss the compliance structures with your franchisees, management group and board before deciding which model, centralised, de-centralised or hybrid, best suits your business needs.
- Consider the costs and resource allocation required for each model and plan for implementation well ahead of the 31 March 2026 deadline. That’s when you have to be compliant.
- If opting for a centralised or hybrid model, explore compliance tools and technology solutions that can support group-wide AML efforts.
- Educate franchisees and key stakeholders on their responsibilities and provide training to ensure smooth adoption of the chosen approach. The sooner the better.
- Learn from international real estate groups that have already navigated AML compliance reforms and apply relevant insights to your business.
About First AML
First AML simplifies the entire anti-money laundering onboarding and compliance process. Source stands out as a leading solution for organisations with complex or international onboarding needs. It provides streamlined collaboration and ensures uniformity in all AML practices.
First AML transforms an otherwise complex and manual process into one that is simple, cost-effective, and compliant for businesses. By delivering efficiency and time savings, it protects reputations and enables companies to stay on the right side of history in the face of global threats.
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